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you will receive your beta welcome email in 15-20 minutes with all of the required information and the link to download RC3 Pro app
Welcome to the RC3 beta, we look forward to your feedback!
as part of the setup process for the RC3 Beta you will need to install apple TestFlight app on your iPhone. Use the button below or download directly from the app store.
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Do I need to pay for the pivo ?As an RC3 PRO member PIVO Pod and PIVO Tripod are included in your subscription. If you decide to cancel your RC3 Pro subscription within 6 months , no problem, you can either: 1) Return the PIVO Pod and PIVO Tripod to us in good working order with original packaging 2) Keep the PIVO Pod and PIVO Tripod and we'll charge your credit card $149.99 +taxes If you remain an active RC3 Pro subscriber for 6 consecutive months you get to keep the PIVO Pod and PIVO Tripod on us!
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How long does it take to receive the pivo ?shipping pivo will take approximately 2 weeks. You will receive shipping tracking instructions in order to track your shipment.
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What happens if I have issues with or never receive my pivo ?If you haven't received your pivo after 2 weeks please contact us through the RC3 app or directly at support@rc3.app and we will help you resolve the issue. If you receive or have received a pivo that is not in working order (example does not turn on), we apologize for the inconvenience and we are here to help. Just send us a note in the RC3 app or directly at support@rc3.app and we will guide you through the no hassle pivo replacement. if you are having issues setting up pivo in the official pivo app please visit Pivo Pod – Pivo Support Hub
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How does returning the pivo work ?If you decide to cancel your RC3 Pro subscription and would like to return the pivo make sure the pivo is in good order ship the pivo back to us using the shipping label we sent you by email Shipping costs are covered by RC3 and will NOT be charged to your credit card.
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What does "return pivo in good order" mean ?If you decide to leave the beta and would like to return the pivo it must be in good order: original packaging including original box and instructions original pieces including the device, carry case, charging cables, remote, tripod no visible damage pivo device must working in same condition as received
Questions?
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